sexta-feira, 27 de junho de 2014

CRM - Customer Relationship Management - Gestão de Relacionamento com o Cliente

PROJECT:
1- Create a questionnaire with 5 questions to identify needs and expectations about your products or services?
1 - Crie um questionário com cinco perguntas para identificar as necessidades e as expectativas sobre os seus produtos ou serviços?

2 - Identify the opportunity.
2 - Identifique a oportunidade.

3 - Create a campaign to ensure loyalty.
3. Crie uma campanha para garantir fidelidade.

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Why do the companies use a CRM software?
Because the companies are able to identify the real need and expectations of the current customers.  Also, according to statistics, it costs more to acquire a new customer than to maintain an existing one. 

The cost of acquiring a new customer is 6 to 7 times more than keeping existing ones.

The records of the customers must include:
- habits 
- favorites
- needs
- expectations

The company must use this information to:
- form a database
- generate leads
- run campaigns
- track opportunity
- deliver product
- provide service

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Tradução: 

Por que as empresas utilizam um programa de CRM? 
Porque as empresas são capazes de identificar a real necessidade e expectativas dos clientes atuais. Além disso, segundo as estatísticas, é mais caro adquirir um novo cliente do que manter um já existente. 

O custo de aquisição de um novo cliente é de 6 a 7 vezes maior do que manter os já existentes. 

Os registros dos clientes devem incluir: 
- hábitos 
- favoritos 
- necessidades 
- expectativas 

A empresa deve usar as informações do programa para: 
- Formar um baco de dados 
- Gerar "leads" (futuros clientes potenciais, atraídos por uma promoção)
- Direcionar campanhas  
- Identificar oportunidade
- Fornecer produto
- Prestar serviço

terça-feira, 24 de junho de 2014

Formalmente Informal


Na linguagem coloquial, utilizamos termos mais informais. Entretanto, em um contexto de negócios ou acadêmico, é importante saber utilizar termos mais formais mostrando assim domínio da língua culta num segundo idioma.
In the colloquial language, we use more informal terms. However, in a business or academic context, it is important to know how to use more formal terms thus showing formal language proficiency in a second language.

Some examples:

FORMAL = Allow (permitir) X INFORMAL = Let (deixar)
Formal: Allow me to introduce my friends. - Permita-me apresentar meus amigos.
Informal: Let me introduce my friends. - Deixe-me apresentar meus amigos.

FORMAL = Dismiss (demitir) X INFORMAL = Fire (mandar embora)
Formal: He was dismissed. - Ele foi demitido.
Informal: He was fired. - Ele foi mandado embora.

FORMAL = Child (criança) X INFORMAL = Kid (moleque)
Formal: Who is that child? - Quem é aquela criança?
Informal: Who is that kid? - Quem é aquele moleque?

FORMAL = To understand (entender) X INFORMAL = To get (entender / pegar / captar)
Formal: I understood it. - Eu entendi.
Informal: I got it. - Eu captei. 

FORMAL = Very (muito) X INFORMAL = So (tão)
Formal: She is very beautiful. - Ela é muito bonita.
Informal: She is so beautiful. - Ela é tão bonita.

quarta-feira, 18 de junho de 2014

Breakaway - Kelly Clarkson


Grew up in a small 1._________________
And when the rain would fall down
I'd just stare out my 2.________________
Dreaming of what could be
And if I'd end up happy
I would pray
Trying hard to reach out
But when I tried to speak out
Felt like 3.________________ could hear me
Wanted to belong here
But something felt so wrong here
So I'd pray
I 4.________________ breakaway

I'll spread my wings and I'll learn how to fly
I'll do what it takes till I touch the sky
Make a wish, take a chance, make a change and breakaway
Out of the darkness and into the sun
But I won't 5.________________ all the ones that I love
I'll take a risk, take a chance, make a change and breakaway

Wanna feel the warm breeze
Sleep under a palm tree
Feel the rush of the 6.________________
Get onboard a fast train
Travel on a jetplane
Far away
And breakaway

I'll spread my wings and I'll learn how to fly
I'll do what it takes till I touch the sky
Make a wish, take a chance, make a change, and breakaway
Out of the darkness and into the sun
But I won't forget all the ones that I love
I gotta take a risk, take a chance, make a change and breakaway

Buildings with a hundred floors
Swinging with revolving doors
Maybe I don't know where they'll 7.________________ me but
Gotta keep movin on, movin on
8.________________ away, breakaway

I'll spread my wings and I'll learn how to fly
Though it's not easy to tell you 9.________________
I gotta take a risk, take a chance, make a change and breakaway
Out of the darkness and into the sun
But I won't forget the 10.________________ I come from
I gotta take a risk, take a chance, make a change and breakaway
Breakaway
Breakaway

Vocabulary
Breakaway - Se libertar
Though - Embora
Move on - Seguir em frente
Floors - Pisos (andares)
Revolving doors - Portas giratórias
Building - Edifício
Darkness - Escuridão
Palm tree - Palmeira
Warm - Morno (clima)
Grow up (past: grew up) - Crescer (utilizado para pessoas e animais)

Halo - Beyoncé



Remember 1. ___________ walls I built?
Well, baby they're tumbling down
And they didn't even put up a fight
They didn't even make up a 2. ____________

I found a way to let you in
But I never really had a 3. ____________
Standing in the light of your halo
I got my 4. __________ now

It's like I've been awakened
Every rule I had you breaking
It's the 5. ____________ that I'm taking
I ain't never gonna shut you out

Everywhere I'm looking now
I'm surrounded by your embrace
Baby I can see your halo
You know you're my 6. ____________ grace

You're everything I need and more
It's written all over your 7. ____________
Baby I can feel your halo
Pray it won't fade away

I can feel your halo, halo, halo
Can see your halo, halo, halo
Can feel your halo, halo, halo
Can see your halo, halo, halo

Hit me like a ray of sun
Burning through my darkest night
You're the only one that I 8. ___________
Think I'm addicted to your light

I swore I'd never fall again
But this don't even feel like falling
Gravity can't forget
To pull me back to the ground again

Feels like I've been awakened
Every rule I had you breaking
The risk that I'm taking
I'm never gonna shut you out

Everywhere I'm 9. ___________ now
I'm surrounded by your embrace
Baby I can see your halo
You know you're my saving grace

You're everything I need and more
It's 10. __________ all over your face
Baby I can feel your halo
Pray it won't fade away

I can feel your halo, halo, halo
Can see your halo, halo, halo
Can feel your halo, halo, halo
Can see your halo, halo, halo

I can feel your halo, halo, halo
Can see your halo, halo, halo
Can feel your halo, halo, halo
Can see your halo, halo, halo
Halo, halo

Everywhere I'm looking now
I'm surrounded by your embrace
Baby I can see your halo
You know you're my saving grace

You're everything I need and more
It's written all over your face
Baby I can feel your halo
Pray it won't fade away

I can feel your halo, halo, halo
Can see your halo, halo, halo
Can feel your halo, halo, halo
Can see your halo, halo, halo

I can feel your halo, halo, halo
Can see your halo, halo, halo
Can feel your halo, halo, halo
Can see your halo, halo, halo

Vocabulary
Tumbling down = desmoronando
To put up a fight = criar briga
Awakened = acordada
To shut out = deixar de lado
Fade away = desaparecer
Swore = jurei
Embrace = abraço

Irreplaceable - Beyoncé



To the left, to the left
To the left, to the left
To the left, to the left

Everything you own in the box to the 1. _________________
In the closet, that's my 2.______________
Yes, if I bought it, please, don't touch

And keep talking that 3._______________, that's fine
But could you walk and talk at the same time?
And it's my name that is on that jag
So come move your bags
Let me call you a cab

4._______________ in the front yard
Telling me how I'm such a fool
Talking about how
I'll never ever find a man like you
You got me twisted

You must not know about me
You must not know about me
I could have another you in a 5.________________
Matter of fact, he'll be here in a minute, baby

You must not know about me
You must not know about me
I can have another you by 6.________________
So don't you ever for a second get to thinking
You're irreplaceable

So go ahead and get gone
Call up that chick
And see if she's home

Ops, I bet you thought that I didn't know
What did you think I was putting you out for
Because you was 7. _______________

Rolling her around in the car that I bought you
Baby, drop them keys
Hurry up before your taxi leaves

Standing in the front yard
Telling me how I'm such a fool
8. _______________ about how
I'll never ever find a man like you
You got me twisted

You must not know about me
You must not know about me
I could have another you in a minute
Matter of fact, he'll be here in a minute, baby

You must not know about me
You must not know about me
I will have another you by tomorrow
So don't you ever for a 9. _________________ get to thinking
You're irreplaceable

So since I'm not your everything
How about I'll be nothing
Nothing at all to you

Baby, I won't shed a 10._______________ for you
I won't lose a wink of sleep
Cause the truth of the matter is
Replacing you is so easy

To the left, to the left
To the left, to the left
To the left, to the left

Everything you own me in the box to the left
To the left, to the left
So don't you ever for a second get to thinking
You're irreplaceable

You must not know about me
You must not know about me
I could have another you in a minute
Matter of fact, he'll be here in a minute, baby

You must not know about me
You must not know about me
I can have another you by tomorrow
So don't you ever for a second get to thinking, baby

You must not know about me
You must not know about me
I could have another you in a minute
Matter of fact, he'll be here in a minute

You can pack all your bags
We're finished
Cause you made your bed
Now lay in it

I can have another you by tomorrow
So don't you ever for a second get to thinking
You're irreplaceable

Vocabulary
Own = tem
Jag = pingente
Front yard = em frente da casa
Twisted = confundido
Matter of fact = Aliás, na verdade
Irreplaceable = insubistituível
Go ahead = vá em frente
Get gone = vá embora, se manda
Hurry up = rápido, anda logo

Give Me All Your Luvin' - Madonna feat. M.I.A. & Nicki Minaj



L-U-V, Madonna!
Y-O-U, you wanna?

I see you coming and I don't wanna know your 1. ______________
(L-U-V, Madonna!)
I see you coming and you're gonna have to change the 2. _____________
(Y-O-U, you wanna?)
Would you like to try?
Give me a 3. ____________ why
Give me all that you got
Maybe you'll do fine
As long as you don't lie to me
And pretend to be what you're not

Don't play the stupid game
Cause I'm 4. _____________ kind of girl
Every record sounds the same
You've got to step into my world
Give me all your love and give me your love
Give me all your love today
Give me all your love and give me your love
Let's forget about time
And dance our lives away

L-U-V, Madonna!
Y-O-U, you wanna?

Keep trying don't give up, it's if you want it bad 5. _____________
(L-U-V Madonna)
It's right in front of you, now tell me what you're thinking of
(Y-O-U, you wanna?)
In another place, at a different time
You can be my lucky star
We can drink some wine
Burgundy is fine
Let's 6. ___________ the bottle, every drop

Don't play the 7. ____________ game
Cause I'm different kind of girl
Every record sounds the same
You've got to step into my 8. ______________
Give me all your love and give me your love
Give me all your love today
Give me all your love and give me your love
Let's forget about time
And dance our lives away

Nicki Minaj:
Give me all your love
Give me all your love, boy
You could be my boy, you 9. ____________ be my boy toy
In the nick of time, I can say a sicker rhyme
Cuz it's time for change, like a missile or a noise
I'm Roman, I'm Barbarian and I'm Conan
You was sleeping on me, you were dozing
Now move, I'm going in

Madonna:
You have all the L-U-V
I gave you everything you need (now, move)
Now it's up to Y-O-U
Are you the one, shall we proceed?

M.I.A:
Licks, I'm so swag shit
No one will get you this
It's supersonic, bionic, Uranian...
So, I wreck them off tricks, let's pay that it sticks
I'mma say this once, yeah, I don't give a shit

Madonna:
Don't play the stupid game
Cause I'm different kind of girl
Every record sounds the same
You've got to 10. ____________ into my world
Give me all your love and give me your love
L-U-V, Madonna
Give me all your love and give me your love
Y-O-U, you wanna
Give me all your love and give me your love
Give me all your love today
Give me all your love and give me your love
Let's forget about time
And dance our lives awaya

Vocabulary
Wanna = want + to = querer
To do fine = se sair bem
To give up = desistir
Lucky star = estrela da sorte
Rhyme = rima
To doze = cochilar 

Don't Wake Me Up - Chris Brown feat. David Guetta



Dearly beloved, if this love only exists in my 1. __________
Don't wake me up

Too much light in this 2. __________, don't wake me up
Only coffee no sugar, inside my 3. ____________
If I wake and you're here still, give me a kiss
I wasn't finished dreaming about your lips

Don't wake me up, up, up, up up, up
Don't wake me up, up, up, up up, up
Don't wake me up, up, up, up up, up
Don't wake me up
Don't wake me

Don't wake me up
Don't wake me up
Don't wake me up
Don't wake me up, up, up, up, up, up
Don't wake me up
Don't wake me

So 4. ___________ life in the 5. __________, you won't believe
Been 6. ___________ for some days now, no time to 7. ___________
If your heart is a pillow, this love's the 8. _____________
Tell me what is the music, inside my head

Don't wake me up, up, up, up up, up
Don't wake me up, up, up, up up, up
Don't wake me up, up, up, up up, up
Don't wake me up
Don't wake me

Don't wake me up
Don't wake me up
Don't wake me up
Don't wake me up, up, up, up, up, up
Don't wake me up
Don't wake me

I don't wanna fall, fall, fall, fall 9. _____________, no
I don't wanna fall unless I'm falling for you

I don't wanna fall, fall, fall, fall asleep, no
I don't wanna fall, unless I'm 10. _____________ for you

Don't wake me up
Don't wake me up
Don't wake me up
Don't wake me up, up, up, up, up, up
Don't wake me up
Don't wake me

Vocabulary
Beloved = amado
Inside = dentro
Finished = acabado
To wake up = acordar
Pillow = travesseiro 

When I Was Your Man - Bruno Mars



Same bed, but it feels just a little bit 1. _____________ now
Our song on the radio, but it don't sound the same
When our friends talk about you all that it does is just tear me down
‘Cause my heart breaks a little when I 2. ______________ your name
It all just sounds like oh, oh, ohh

Mmm, too young, too dumb to realize
That I should’ve bought you flowers and held your hand
Should’ve gave you all my 3. _____________ when I had the chance
Take you to every party, ‘cause all you wanted to do was dance
Now my baby’s dancing, but she's dancing with another man

My pride, my ego, my needs and my selfish 4. _______________
Caused a good strong 5. _____________ like you to walk out my life
Now I never, never get to clean up the mess I made, oh
And it haunts me 6. _______________ time I close my eyes
It all just sounds like oh, oh, ohh

Mmm, too young, too dumb to realize
That I should’ve bought you 7. ______________ and held your hand
Should’ve gave you all my hours when I had the chance
Take you to every party, ‘cause all you wanted to do was dance
Now my baby’s dancing, but she's dancing with another man

Although it 8. _____________, I'll be the first to say that I was wrong
Oh, I know I'm 9. ___________ much too late
To try and apologize for my mistakes
But I just want you to know
I hope he buys you flowers, I hope he holds your hand
Give you all his hours when he has the 10. ________________
Take you to every party, ‘cause I remember how much you loved to dance
Do all the things I should’ve done when I was your man
Do all the things I should’ve done when I was your man

Vocabulary
To sound = soar
To tear down = derrubar, deixar mal 
Dumb = tolo, burro
To realize = perceber
Selfish = egoísta
To apologize = descupar-se
Mistakes = erros

Pretty Hurts (cover) - Beyoncé



Mama said, "you're a 1. ______________  girl"
What's in your head, it doesn't matter
2. _______________  your hair, fix your teeth
What you wear is all that matters

Just 3. _______________  stage
Pageant the pain away
This time, I'm gonna take the 4 _______________
Without falling down, down, down

Pretty hurts
5. _________________ the light on whatever's worse
Perfection is the disease of a nation (pretty hurts, pretty hurts)
Pretty hurts
Shine the light on whatever's worse
Tryna fix something
But you can't fix what you can't see
It's the soul that needs a 6. _________________ 

Blonder hair, flat chest
TV says bigger is better
7. _________________ beach, sugar free
Vogue says
Thinner is better

Just another stage
Pageant the pain away
This time, I'm gonna take the crown
Without falling down, down, down

Pretty hurts
Shine the light on whatever's worse
Perfection is the disease of a nation (pretty hurts, pretty hurts)
Pretty hurts
Shine the light on whatever's worse
Tryna fix something
But you can't fix what you can't see
It's the soul that needs a surgery

Ain't no 8. _________________ or pill that can take the pain away
The pain's inside
And nobody frees you from your body
It's the soul, it's the soul that needs surgery
It's my soul that needs surgery
Plastic smiles and denial can only take you so far
And you break when the paper signs you in the dark
You left a shattered mirror
And the shards of a beautiful girl

Pretty hurts
Shine the light on whatever's worse
Perfection is the disease of a nation (pretty hurts, pretty hurts)
Pretty hurts
Shine the light on whatever's worse
Tryna fix something
But you can't fix what you can't see
It's the soul that needs a surgery

When you're alone all by 9. _______________
And you're lying in your bed
10. _________________ stares right into you
Are you happy with yourself?
It's just a way to masquerade
The illusion has been shed
Are you happy with yourself?
Are you happy with yourself?
Yes

Vocabulary
It doesn't matter = Não importa
Pretty hurts = Dói demais
Disease = Doença
Tryna = trying to = Tentar
Sugar free = Sem açúcar
Pill = Pílula, remédio
Plastic smiles = Sorrisos de plástico
Mirror = Espelho
Soul = Alma
Alone = Sozinha

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Hope you enjoy it!
Teacher Thalita

Daylight - Maroon 5



Here I am 1. ___________, I have to leave 2. ___________
Why am I holding on?
We knew this day would come
We knew it all along, how did it come so fast?

This is our last night, but is 3. ___________
And I'm trying not to sleep
'Cause I 4. __________ when I wake
I will have to slip away

And 5. ___________ the daylight comes I'll have to go
But tonight I'm gonna hold you so close
'Cause in the daylight we'll be on our own
But tonight I need to hold you so close
Whoa whoa whoa

Here I am staring at your perfection
In my 6. __________, so beautiful
The sky is getting bright and the stars are burning out
Somebody slow it down

This is way too hard, 'cause I know
When the sun comes up, I will leave
7. __________ is my last glance
That will soon be memory

And when the daylight comes I'll have to go
But tonight I'm gonna hold you so close
'Cause in the daylight we'll be on our own
But tonight I need to hold you so close
Whoa whoa whoa

I never 8. __________ to stop because I don't wanna start all over, start all over
I was afraid of the dark but now is all that I want, all that I want, all that I want

And when the daylight comes I'll have to go
But 9. ___________ I'm gonna hold you so close
'Cause in the daylight we'll be on our own
But tonight I need to hold you so close

And when the daylight comes I'll have to go
But tonight I'm gonna hold you so close
'Cause in the daylight we'll be on our own
But tonight I need to hold you so 10. ___________
Whoa whoa whoa

Vocabulary
Holding on = esperando
To slip away = ir embora
To hold close = abraçar apertado
To come up = chegar, aparecer
Glance = olhar
To be afraid of = ter medo de

Try - Pink


Ever 1. _____________ ‘bout what he’s doing?
How it all turned to lies?
Sometimes I think that it’s better to never ask why

Where there is 2. ________________, there is gonna be a flame
Where there is a 3. ________________, someone’s bound to get burned
But just because it burns doesn’t mean you’re gonna 4. _______________
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try

5. _______________ how the heart can be deceiving
More than just a couple times
Why do we fall in love so easy?
Even when it’s not right

Where there is desire, there is gonna be a flame
Where there is a flame, someone’s bound to get burned
But just because it burns doesn’t mean you’re gonna die
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try

Ever 6. ________________ that it might be ruined?
Does it 7. _______________ you wanna cry?
When you’re out there doin’ what you’re doin’
Are you just getting by?
8. _______________ me are you just getting by, by, by

Where there is desire, there is gonna be a flame
Where there is a flame, someone’s bound to get burned
But just 9. ______________ it burns doesn’t 10. ____________ you’re gonna die
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try
You gotta get up and try, and try, and try

Vocabulary
Gotta = Have got to = ter que
Deceiving = enganado 
A couple times = algumas vezes
To fall in love = se apaixonar
Ruined = arruinado 
To get by = sobreviver

Titanium - David Guetta feat. Sia


You shout it 1. _____________
But I can't hear a word you say
I'm talking loud not 2. ______________ much
I'm criticized but all your bullets ricochet
You shoot me down, but I get up

I'm bulletproof, nothing to lose
Fire away, fire 3. ______________
Ricochet, you take your aim
Fire away, fire away
You shoot me down but I won't fall
I am titanium
You shoot me down but I won't fall
I am titanium

Cut me down
But it's you who'd have further to fall
Ghost 4. _____________, haunted love
Raise your voice, sticks and stones may 5. _____________ my bones
I'm talking loud not saying much

I'm bulletproof nothing to 6. _____________
Fire way, fire away
Ricochet, you take your aim
Fire away, fire away
You 7. _____________ me down but I won't fall
I am titanium
You shoot me down but I won't fall
I am titanium
I am titanium

Stone-hard, 8. _____________ gun
Firing at the ones who run
Stone-hard, that bulletproof 9. _____________

You shoot me down but I won't fall
I am titanium
You shoot me down but I won't fall
I am titanium
You shoot me down but I won't fall
I am titanium
You shoot me down but I won't 10. ____________
I am titanium

Vocabulary
To ricochet = ricochetear
Bulletproof = à prova de bala
Fire away = atire
To cut down = cortar
To raise = levantar
To shoot down = derrubar

Unconditionally - Katy Perry


Oh, no, did I get too 1. ________________?
Oh, did I almost see
What’s really on the 2. ________________?
All your insecurities
All the dirty laundry
Never made me blink one time

Unconditional, unconditionally
I will love you unconditionally
There is no 3. _______________ now
Let go and just be free
I will love you unconditionally

Come just as you are to me
Don’t need apologies
Know that you are worthy
I'll take your  bad days with your 4. _________________
Walk through this storm, I would
I’d do it all because I love you, I love you

Unconditional, unconditionally
I will love you unconditionally
There is no fear now
Let go and just be 5. _________________
I will love you unconditionally

So open up your 6. ________________, and just let it begin
Open up your heart, and just let it begin
Open up your heart, and just let it begin
Open up your heart
Acceptance is the 7. __________________ to be
To be truly free
Will you do the same for me?

Unconditional, unconditionally
I will love you unconditionally
And there is no fear 8. _________________
Let go and 9. _________________ be free
‘Cause I will 10. ________________ you unconditionally (oh, yeah)

I will love you
I will love you
I will love you
Unconditionally

Vocabulary
Dirty laundry = roupa suja
To blink = piscar
Be worthy =  valer a pena
To walk through = caminhar por, por entre
Acceptance = aceitação
Truly = verdadeiramente 

segunda-feira, 16 de junho de 2014

Story Of My Life - One Direction


1. _____________ in these walls are the stories
That I can't explain
I leave my heart open
But it stays right here empty for days

She told me in the morning
She don't feel the 2. _____________ about us in her bones
It seems to me that when I die
These words will be written on my stone

And I'll be gone, gone tonight
The ground beneath my feet is 3. _____________ wide
The way that I been holdin' on too tight
With nothing in between

The story of my life
I take her home
I 4. ______________ all night to keep her warm, and time
Is frozen (the story of, the story of)
The story of my life, I give her hope
I spend her love, until she's broke 5. ________________
The story of my life (the story of, the story of)

Written on these walls
Are the 6. ________________ that I can't change
Leave my heart open
But it stays right here, in its cage

I know that in the morning now
I'll see us in the 7. _______________ upon your ear
Althought I'm broken
My heart's untamed still

And I'll be gone, gone tonight
The fire beneath my feet is burning 8. ________________
The way that I been holdin' on so tight
With nothing in between

The story of my life
I take her home
I drive all night to keep her warm, and time
Is 9. _________________ (the story of, the story of)
The story of my life, I give her hope
I spend her love, until she's broke inside
The story of my life (the story of, the story of)

And I been waiting for this time to come around
But, baby, running after you
Is like chasing the clouds

The story of my life, I take her home
I drive all night to keep her 10. ________________, and time
Is frozen

The story of my life
I give her hope (give her hope)
I spend her love, until she's broke inside
The story of my life (the story of, the story of)

The story of my life
The story of my life
The story of my life
The story of my life

Vocabulary
Empty = vazio
Beneath = abaixo
To hold on  = segurar
To spend = gastar, consumir
Chasing = perserguir

domingo, 15 de junho de 2014

Falling Down - Um dia de Fúria


- Yes, sir.
- Hi, I'd like some breakfast.
- We stopped serving breakfast at 11:30.
- Rick, have you ever heard the expression, "The customer is always 1._________________ " ?
- Yeah.
- Yeah. Well, here I am. The customer.
- That's not our policy. You have to order something from the lunch menu.
- I don't want lunch. I want breakfast.   
- Well, hey, I' m really sorry.
- Well, hey, I' m really 2._________________ too!
- He's got a gun!
- Let's get organized! Calm down!  Just calm down, everybody. Sit down over there! Hey, hey.
- Mister. Where are you going? No. You sit down there, and you finish your lunch. Come on. Rick, Could I have my breakfast, 3._________________?
- Yes, sir. Sheila.
- Rick? Miss Folsom? 
- Yes, sir. 
- You know what? You were right. I've changed my mind. I' m going to have some lunch. Could I have a double Whammyburger with cheese. You getting this?
- Yes, sir.
- And an order of Whammy fries and, let's see. . .a Choco-Wham shake.
- Yes, sir.
- How you doing? Enjoying your meal? How about you son? Is it 4._________________? And you, ma'am? How's the food?
- I think we have a critic. That's a joke. Now, here we go. Thank you. See, this is what I' m talking about. Turn around and look at that. Now, look at this sorry, miserable , squashed thing. Can anybody tell me what's 5._________________ with this picture?
Anybody?

Vocabulary
Calm down - Acalmem-se
You know what - Sabe de uma coisa
I've changed my mind - Eu mudei de ideia
An order of - Uma porção de
Let's see - Deixe-me ver
How you doing - Como vai (informal)
Enjoying the meal - Apreciando sua refeição
That's a joke - É uma piada
Turn around - Vire-se